Refund Policy

Our team, which prioritizes customer satisfaction, has determined the following conditions for returning and exchanging the products you purchase:

Possible Reasons

Below are possible reasons that may allow for a refund to be initiated, either in full or partially distributed.

• Any unauthorized transaction not made by you but has impacted you financially.
• Any time you are unable to successfully access or use the promised premium privileges within 3 business days.

Unacceptable Queries

Below are situations where a refund process will not be initiated due to unacceptable reasons.

• Any situation where you have forgotten to cancel your ongoing subscription, either actively or passively.
• Any other unconvincing reason without applicable dispute.

Important Notes

Please be patient and understanding to reach a successful agreement.

Filing a chargeback on behalf of the payment processor where your transaction was conducted will not result in favor for you! In most cases, we may fight such cases to protect our rights. You may be permanently excluded from using our services if you do not contact the team behind Muzik in advance.

When you behave friendly and kind, refunds can be made to you regardless of the above mentioned points not being applicable.

Contact Us

If you believe your situation is eligible for a refund, you may want to contact us through our email addresses [email protected].